Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment At this point, I'm too upset to type details. My word of advice to any potential customer is to select another somewhere else to purchase glasses/contacts. My husband and I have both been waiting a month for contacts. Nobody contacts us for status updates to the two orders that have already been paid for in Dec. 2022. We have to hold to speak to someone or we have stopped by the store to check on our order and always receive the same excuses. The problem with cancelling the order is that the visit "used" my 2022 vision benefits so I will lose them if I go somewhere else. The in-store customer service is horrible and the hold for the Corporate office is ridiculous! I have yet to receive a response from the email that I sent weeks ago. Do not! Do not!

Feedback

Your Name

Your Email

Verification