Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment What happened to the days we would call vision works and someone actually picked up the phone? Now an automated machine picks up we ask to speak to someone no one answers at the store and then we wait 30 minutes for someone to pick up the line at customer service. I have been dealing with this for two days straight all I want a copy of my eye glass rx prescription that's it. Is that so hard? Then you have people at customer service call the store of course no one at the store picks up. Even thought if you go to the store theres no customers there so i dotn understand how are they busy. So the customer service told me i will put in a note for the store to call you back three hours later nothing, no phone call. All I want is a copy of the prescription I promise I will leave you alone after that and go where someone actually picks up the phone or calls me back when they say they will.

Feedback

Your Name

Your Email

Verification