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Original Comment Horrendous customer service and company. You can only get a hold of someone if you want to purchase a new product, or if they want you to extend your warranty. What's the point of having a warranty if you can't get a hold of anyone at the company! Treadmill broke while under warranty, but it's been three months and I have not received any reply to my ongoing emails, chats, phone calls, or service request forms. <br /> <br /> I work hard as a single mom and teacher. This was a self-care purchase, beyond my financial capabilities. The machine now sits broken, as I fall behind in payments, in the garage. Terrible NordicTrack. You're a disgusting business and I would encourage everyone to NEVER buy from them again.

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