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I am very upset I contacted Customer service to see if they would move a flight from March 7 to March 10. I called at 9:50pm they finally came online at 1:47am. Told them I was sick and asked if they could give me a credit for the flight on Match 7 because since I was waiting so long I booked a flight on March 10. I was told no I needed to show proof. They wanted a Dr letter. First of all I am out of town. I'm taking over the counter medication and resting. Explained this to Harmony she continued to tell me no. Now if I wasn't sick why would I pay double for another day?? March 7 flight was 109.00 and March 10 flight was 305.00 doesn't make since. All I want is to use the 109 on a future flight. I was being respectful and not going home on a flight hacking and sneezing all over!! Does anyone know how to get a hold of corporate?


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