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Original Comment WOW pottery barn! -10 (negative ten) out 10 rating-registered for several items on the website for my bridal shower, My bridal party ordered items on 8/18/22. They had received several emails after that the dishes are on back order and would be sent on countless different dates- about 5 emails or so rescheduling. The latest date was May 10-12 when I didn't receive the items yet again for the 5th time- 9 MOS. LATER-I called customer service who advised me that the order has been canceled - no email was ever sent out in regards to the order being cancelled.They told me that they would send out an email and re-process the order and would receive in 24-48 hrs..nothing came! I called again, asked to speak to a supervisor which I was told I was unable to speak to one- the WORST customer service I have ever experienced. Would LOVE to hear anything back and receive any compensation for waiting over 10 MOS. for dishes that are not restocking and with no communication that they were not!

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