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Original Comment I will say that I absolutely adored Red Lobster until today. I placed a curbside pickup order from your Whitehall location and I received a text stating my food was ready for pickup at 9:10pm. I then proceeded to the store, parked and called the curbside line at 9:14pm. I spoke with someone who said "We'll be right out". After 23 minutes of waiting at 9:37 I decided to get out of my vehicle and go inside and retrieve my order myself. Not only was there no one available when I entered the establishment, i walk to the online order door and say Hello and no one responds. I see my order sitting there and decided to wait still and a young woman with a mouth full of food finally comes out and says sorry for the wait i had other orders as shes halfway through her meal. I watched another customer at curbside go inside and get their food as well. Needless to say I paid 86.22 and I was missing both broccoli sides and my biscuits and my both steaks were cooked incorrectly. This experience has truly turned me off for life and I will not be back.

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