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Today August 1 Went to 2 Cash America to be purchasing me a gold rings.I went to the 1 on N tryon charlotte nc.A African American lady helped me.She was very nice n had a beautiful customer service skills.I explain2 her I had lost my husbandn dec.n about some yrs ago I pawned my wedding ring.n I beenlooking 4 one just like it (30 yrs of MARRIAGE).I looked at another ring n loved it.I purchased it n somethingsaid go to Cash America on Sharon Anity.As we walked n no one greeted us.N I proceded 2 go to the jewelry area anyway<br /> I was n am a missing to find this ring.I looked over the jewelryn Hot Dog there it wad.i tried not to cry .I held my feelingsin.I had to ask for help,A Young lady who tag said ASSISTANT Manger came over.Not friendly never smiled,never showed any emotion.No customer service skill at all towards me.I asked the price of ring .Now it was n the area were the discountrings were n it didn't have no price tag meaning mark down price.She looked at me n said 750.I asked her how many carts she act like she didn't hear me I ask again<br /> And she said u can get it at 750.00.i asked her is this lowesy u can go .She looked at me and said no .I was wanted that ring .I asked her againhow many cards she said 11/2.Now this the problemI just bought the other ring with 21/2 cards n that just didn't make since.i said thats can't be right.she just looked at me and said nothing.Now I inderstand the prices cost different depends on how long its been there n how much they gave.But this assist manager saw that this ring was n the cut price rings n it was other rings bigger cheaper price.more diamonds n gold.I can't believe she would not cut the price down period.Another lady walked up n said thats 2 much 4 that ring.Now I just looked at womenn she put the ring back n walked away 2 help the lady just walking up.Now they both was of the same race n she was so friendly with her smiling ,talking laughing everything.I told myself they made more then 1 so KEEP walking out the door.I walked out n looked back becauseI wanted that ring.BUT I REMEMBER SOMETHING MY PARENT TAUGHT ME.IF PEOPLE TREAT U BAD THE FIRST TIME.NEVER GO BACK.O I FORGOT I PD 816.00 4 1ST RING BUT THAT LADY DIDNT DESERVE ANYTHINGFROMME<br /> SHE WAS A RUDE PERSON N NO CUSTOMER SERVICE SKILLS AT ALL.MAYBE I WAS NOT THE RIGHT RACE.I DO NOT NO BUT I NO WHAT I SAW.SMH.SAD situation n no I don't walk by pride nor ego.i walk in love. she needs to be retrained n customer service


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