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Original Comment Ryobi quality and service has plummeted to a new low. 40v string trimmer failed for the 2nd time, still under warranty. It's been a month at service center, they tell me Ryobi has not responded to parts request yet. It takes Ryobi over a week at a time to reply to my emails, usually with a non answer.<br /> The repair center has a giant pile of Ryobi tools waiting on parts, and they tell me the will probably tell Ryobi to pound salt soon as the centers reputation is taking a big hit do to Ryobi service. <br /> Ryobi tells me it could take 90 days to resolve a warranty problem. 90 days?? That's beyond ridiculous. 90 days is a season. <br /> Since changing over to all the 'green' tools, I've had problems. The blue tools were so much better. I've got over 30 tools including the outdoor stuff, ma be changing brands.

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