Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment WE visit the Bojangles on exit 113 Valdese, NC every Wednesday night. We've received the wrong order on several occasions but have just let it go. Last week we received the wrong order again. We went through the drive thru so we just didn't turn around.Last night we went through the drive thru and ordered the same thing as last week. I let them know that the order was wrong last week so it would be right this time. The manager got on the mic and was very rude by telling me when I order the supreme meal and then order a 3 piece meal dinner that I need to specify chicken on the bone. I thanked her and drove on through. As we were pulling off my husband opened his box. It was wrong again. I went back and drove through the drive through. I was handed the staff at the window the box and let her know the order was wrong. My husband got very upset. The manager came to the window and was very rude again. I tried handing her the box and she turned and walked away. WE drive a large truck and I counld'nt reach the counter so I leaned as far as i could out the window and had to toss the box onto the counter. The manager turned around and smarted off that I was very disrespectful. She brought the meal back and it was wrong again. My husband was very upset and told her to just forget it and we would never be back. The other staff was very nice but the manager had a bad attitude and you could see it upset her staff as well as my husband. He has health issues along with being stages of Alzheimers. She really messed him up and then I had to deal with him. I never complain about food or the service of food. I'm grateful for people who actually work these days. But, this was a very bad experience for all who were there. He called the corporate office as well as the store. He asked for the manager not knowing she was the one that was so rude. She yelled at him on the phone and accused me of throwing the box at her. Not true. I've never dealt with a staff member especially a manager that was so rude and hateful.

Feedback

Your Name

Your Email

Verification