Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I am writing today to report you restaurant in Carbondale IL. This store is absolutely disgusting on multiple levels. First, it is filthy. Secondly, it is completely unprofessional and gives the Popeye Corporation a bad name. Lastly, the food is below standards for a restaurant of equal character. Last month, my son and I went into the store to order two meals. There was only one other person waiting besides us when we ordered. As we waited several other people came in and ordered their food. All of us were waiting. There were 6 employees on at the time. After we gave our order we heard something crash in the back and all the employees went running back there and started laughing. We, however, continued to wait for our order. After 30 mins I went to the counter to inquire about my food and the working the register lady said "Oh" and quickly got our order. Once we got the food it was absolutely disgusting. It was cold and they gave my son a child size (soggy) french fries. I would also like to point out an observation: The line cook made an over abundance of chicken which I thought was unusual considering there was hardly anyone there. I suppose your company is use to a large amt of wasted products... or products that are conveniently taken home with the employess at the end of the night. Today, my son (who is 31 y/o) called to tell me to say that he ate there again and that when he got his order it was wrong. He ordered a three piece chicken meal with french fries and a soda. What he received was chicken and two tubs of gravy. No potatoes and not fries. So he took it up to the counter and they said they would fix it... but it never came so when he asked about it, a very aggressive rude unprofessional male informed my son he was a liar and he "wouldn't be havin' non of that". The guy did eventually give my son the french fries her ordered but he also cause my a lot of embarrassment too. I am literally appalled at the horrific management of this restaurant your corporation has allowed in my town. It does not represent our town well. I want you to know what is going on. I don't care if you ever write me back. I don't want a dime from you. I will not eat there and I will be sure to let the community also know that they should not eat there.

Feedback

Your Name

Your Email

Verification