Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Dear Jimmy John's,<br /> <br /> On 3/9/2024, My daughter and I decided to try the Beach Club sandwich at the 6252 Wilmington Pike,, Ste A1, Dayton, OH 45459<br /> <br /> My daughter is an emergency/police dispatcher and she was wearing her work shirt when ordering her sub sandwich. Later at work she found a dark hair on her sandwich. She did not eat the sandwich. The order totaled $17.98, order number 24. I called and spoke to a man who said he was the store manager and that if we had the order number he would void the sale. I found the order number and phoned him and he stated that the General Manager (Zac) would only be willing to give us an $8.99 store credit. I told the female manager that I wanted my money back as I won't be visiting that location again. She said that she could only offer me a store credit per the general manager's orders. If workers cannot keep hair out of the food then maybe hair nets and beard nets should be worn.<br /> <br /> It was surprising that I was not given a refund. I would like my money back from this gross incident as I will not be visiting that location again. Due to the hatred for police officers these days, this made me think that this was a deliberate incident.<br /> <br /> Rule 3717-1-02.3 | Management and personnel: hygienic practices<br /> <br /> (C) Hair restraints - effectiveness.<br /> <br /> Food employees shall effectively restrain hair by wearing hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food; clean equipment, utensils, or linens; or unwrapped single-service or single-use articles. This provision does not apply to food employees such as counter staff who only serve beverages and wrapped or packaged foods, hostesses, and wait staff if they present a minimal risk of contaminating exposed food; clean equipment, utensils, and linens; and unwrapped single-service and single-use articles.<br /> <br /> Thanks for your assistance in this matter.

Feedback

Your Name

Your Email

Verification