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Original Comment On 3/30/2024 I ordered pick up at the Popeyes located at 2710 Lee Blvd in Lehigh acres FL online. After arriving around 4:30 pm I was told to wait in the 2nd spot. I patiently waited for 30 minutes before asking for a manager. A total of five cars had came and gone. The manager never came but a young man, Jamal came with a bag. I asked why it took so long and his response was "yep". I said excuse me and repeated the question. He then responded "you got your food right" as he continued walking away. Shortly after I left i realized that my order was incomplete. I returned the entire order and requested a refund online when I got home. That experience was the worse I've ever experienced at a restaurant. That establishment is known for their bad customer service. Unfortunately I did not get the name of the one young female that provided great customer service throughout the ordeal. She needs to train her manager and coworkers.

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