Posted by Anonymous
This is the second time that you guys have falsely advertised something on ur website.
1st time - I booked a "thing to do" in cartagena. The company you guys were working with did not exist and i never got my services upon arrival. This was 2 yrs ago.
2nd time - i reserved a hotel in RIO, with the "reserve now, Pay later" and even in the email i received states i will get charged the full amount on arrival. Reservation is in Feb 2024, i got charged today.
Your representative told me 2 days ago i will not get charged.
another representative told me today i got charged and there is nothing they can do about it and to reach out to the hotel if i want to cancel.
This is a Horrible way to do business.