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Original Comment 8/2/12 My husband and I along with friends checked into the Comfort Inn on Milan Rd in Sandusky Ohio. Everything was fine with our rooms. However, come Friday morning our room keys would not work. I made a trek to the front desk only to be told nothing was wrong with the key, they gave me another key to try. As I walked down the hall I could see my husband trying his key. Guess what his didn't work either. We both went back to the front desk. Finally a desk clerk came back up to our room with us. His key would not work either. He finally used a metal key to let us in. He assured us the battery was bad and it would be repaired when we returned from the island. By now our friends have been in the parking lot waiting for us for over 45 minutes. We arrived back at the hotel 8 hours later only to be still locked out. Another trip to the front desk, another desk clerk came up let us in. Now we are in, but can't leave because the lock is still not fixed. Another hour passes another trip to the front desk by now all of the tables at the pool are taken and our friends are in our room waiting for the repair person. 7:00pm a repair person arrives within 5 minutes the doorlock is fixed. They offered a round of free round of drinks at a bar that by now is full. As I checked out I told Amy we did not have a pleasant stay. She removed 25% off of the Friday stayonly. We will all think twice before we choose another Comfort Inn. Deanna Curts

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