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To wom it may concern!<br /> I have decided to write after countless visits to the Service Dept. of Fields BMW dealer in Orlando, Fl regarding many defects with my new 528i, I have purchased in February, 2011. One of the main defect I am complaining about is the defective leather (venetian beige) of the driver seat. This problem with the leather surfaced about one month after I purchased the vehicle and despite the patch up work done at the Fields BMW the defective leather remain. Actually, not only the patch work did not work on the defective leather, I believe it is also unethical and most likely illegal, since it is a new vehicle and any defective parts should replaced with a new one.<br /> There was so many defects with this vehicle, after I took delivery that I am sure that you do not want to be called The Ultimate Defective Machine, do you?<br /> Could you please have someone from the Corporate Office call the Fields BMW and have them replace the driver seat on my vehicle once and for all.<br /> Your help with this urgent matter is appreciated!<br /> Sincerely,<br /> Frank Mares<br /> 407-683-1143


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