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Original Comment I would like to leave a comment about how i feel when i go get my bmw 2009 328xi serviced and bought at richmond bmw of midlothian v.a. They make me feel as thou they are doing me a favor everytime i go to get my car serviced, when i bought the car new from them they told me i really should consider the extended maintenance plan because soon as i go over 50,000 miles im gonna need brakes and they cost 1400 to replaced.<br /> so i bought into this and at 96,000 + miles they said they are practicly like new even thou they squeek in the rain and have a little wobble when i brake a little hard, the service guy there states there is a lip on the rotors but they are not bad enough to replace lol i bought this extended plan and got 2 inspections 3 oil changes and some wiper blades i will now replace the brakes my self since all bmw wants is to save money not customer satisfaction. since 2009 i have refered 3 co-workers to bmw but not anymore im pissed off and feel abandoned by bmw.I know i wont hear back from bmw, but i feel this needed to be said.<br /> Joe kakuk 804-561-1373

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