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Stayed at the Comfort Inn located on 2450 Old National Parkway. The hotel was dirty and there was jewelery stolen from my daughter's room. Reported it to the Management who seemed very "unconcerned" that this incident had happened. A police report was filed and to this day (4 days later) I still have not heard from management at the hotel. When the maid who cleaned the room was asked about it, she commented "this happens all the time to the rooms that I clean and I am not the only one who has access to the rooms". If this is the case, why is the same management still there and not reporting these thefts? Obviously something is wrong!! Some of the missing items all of a sudden "turned up" the next morning behind a coffee pot AFTER we checked out but other items are still missing. Figure that out. I will be contacting the Corporate Office. I have stayed at several Comfort Inn hotels but this is the worst hotel I have EVER stayed and will definitely NEVER stay again. You can count on me never recommending this hotel chain. Terrible customer service!


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