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Original Comment You know we have always been a big fan of KFC but it makes it pretty hard to keep going back when you want the buffet and they never keep hardly any food out in it. You go up and ask them for some chicken they tell you that they will be right out with it and then you let them know you are out of green beans bisqits coleslaw and so on and they just look at you and say ok. As we sat there waiting for some food to be put out so we could get started we watch 9 people get there money back because they didn't get there orders right or they didn't come up with the food said it was frozen. On the last time you had a so called manager saying it was his first night there and he would fix things I have to say if you are a true manager you would be managing the place not hiding in the back trying to fill orders you should be letting all the people know what there responsibility is during there shift and make sure that they are doing it. Not once did we here him or any one say go fill the buffet bar or even check it. This is the fourth time we tried to eat there and every time it is the same so we are done We will go to our Pizza Ranch in town they know how to run a pizza/ chicken restraunt. The KFC in Council Bluffs, Ia. @ 1751 Madison Ave should be worried because the way they run there business the other places will put them out of business. And that is too bad. But they act like they don't even care. What a loss.

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