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Original Comment Any company that sends their customer service and billing overseas does not earn my respect. There are quality wokrer's in the US that badly need a job.<br /> <br /> I am a new small business client. The install was absolutely awful. The first guy never showed up, the 2nd did nothing but moan that he had to be there and the first guy was a drunk. The installer also pulled wires down and left them hanging in the basement - his whole demeanor was absolutely unprofessional. Next problem - our services has been disconnected. So I called to find out why and they had set us up on auto pay. Since we had changed banks, we had no way to know they were billing our card each month. I just called the customer number that rings overseas, got disconnected trying to get a hold of billing. Fed up, I called the corporate office. Now I am told I pay $5.00 per month for a hard copy of my bill or I get stuck on auto pay. what happened to paperless billing where we get an email notification? Hughesnet is cutting corners by shipping customer service overseas. <br /> <br /> After getting transferred back overseas from the corporate office, I was told to set up an account to access billing - only it goes in circles and never actually brings up an account. This is typical poor, poor service.

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