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Original Comment My name is Renita Wynn I've been a loyal customer for over 2 1/2 years and my phone have never been turned off I always paid my bill after its due and its never been a problem until today my bill is 7 days late and my phone is turned off and I call customer service and was very disrespected and he rudely hung up on me .I'm seriously thinking of changing companies because of the attitude and disrepect. I have always paid my bill the same way for the 2 1/2 years of being a customer. Is this the way you treat your loyal customers .. As long as u been a customer I have never had any problems with ys cellular . I talked to a nice lady at the corporate explain things to me but I'm still upset about the customer service repts that gung up on me and didn't address my issue . I feel that if me paying my bill late was an issue why it took almost 3 years to address it . Even though I went green I never get a text nor email when my bill is due on time . I really loved my phone carrier but is really thinking of changing companies because of the attitude the way my phone was turned off . Like I said before I never had any problems with us cellular I hate that Im going through this today I guess all good things comes to an end ..

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