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Original Comment I have had OnStar since 2005. I purchased a new 2013 car and had a 8 month remaining subscription on my 2005. I contacted OnStar and asked them to transfer the remaining 8 months to my new car after the 6 month trial on the 2013. I was told that a credit would be issued - they do not transfer.<br /> <br /> Waiting 3 months and not seeing a credit on my MC credit card - I inquired. I was told by &quot;billing&quot; that a credit was issued in March to a credit card ending in 4745. I was puzzled because I do not - never have - owned a credit card with those ending numbers! I told them that over and over with the numerous phone calls trying to straighten this out! They were satisfied that a credit was issued ($81.24) to someone and did not care that it WAS NEVER ISSUED TO ME. I even asked to speak to supervisors to no avail. I was even told that there is NO CEO of the company to contact! I needed to accept their lame effort to issue a credit. Now OnStar is sending me renewal notices as my &quot;trial&quot; subscription expires in Sept 2013.<br /> <br /> I WILL NOT BE RENEWING THEN OR EVER WITH THE SHODDY WAY CUSTOMER SERVICE RESPONDED TO MY SITUATION!<br /> <br /> USERS OF ONSTAR BEWARE!!!!!

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