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OMG this company I guess is known for giving the consumer the run around. I have been calling them since May 2013 for a part that warped so I can hook up my portable AIR CONDITIONER they say sorry about your frustration today I lost it because now they want me to send in my proof of purchase are you f****** kidding me after calling since May now you want this and they get paychecks to give the run around. I wished I had seen this site last year when I bought the A/C unit because it wouldn't be sitting in my house I only bought because I was diagnosed with lung cancer and it was recommended to get so I wouldn't have to have to use a window fan and have the humidity in the house.


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