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Worst customer service in history. Called to complain about the ridiculous "high speed" performance. They sold me an upgrade. We had been paying extra for a static IP address. They didn't mention that the new upgrade didn't come with a static IP address, and oh by the way you can't downgrade now that we've upgraded you. So you have no static IP address. So I called their business division and bought a business service with static IP. That was November 27. I have been trying to get it installed ever since. My house is 7 miles back on a dirt road and will be covered in snow within days, and inaccessible. They don't care. The salesman doesn't return emails, doesn't return phone calls. Nor does the installer, a company that must have gotten special training from Hughesnet on how to treat your customers like garbage. The installer finally set up the install for today, and I had two contractors on standby to make sure everything worked. The installer called at noon and cancelled. I emailed Hughesnet today and cancelled my order. Does anyone know anything about Dish Network's high speed service? Can't possibly be any worse than the worst company in the history of business commerce.


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