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Original Comment September 2, 2014<br /> <br /> To whom it may concern:<br /> <br /> On Monday Aug. 25, 2014 My 1996 I30 was taken to Infiniti for repairs and I am very displeased with the way one of your managers (Chris Fisher, @Dick Smith Infiniti Columbia SC. Fernandina road) Spoke to my husband, Chris called to let us know what was wrong with the car, and the cost to repair, he said It needed a starter. My husband told Chris that his wife would call him back to let him know if she wanted to do the repairs, Chris responded by telling my husband that he needed to come pick this thing up right away, as if it was junk. That same evening I gave him the go ahead to repair my car, not knowing that he had spoken so rudely to my husband. When I picked my car up I spoke with Chris about his rudeness. Chris said that he was trying to get us out as soon as he could; we never said anything about being in hurry to get the car repaired. And our car was not finished until Friday Aug. 29... So was that a reason for him to be rude?<br /> <br /> I have had my cars repaired at this dealership for years and I was very disappointed with Chris.<br /> <br /> <br /> <br /> PS. I could not find an email address for customer's complaints. I hope to hear from someone soon.<br /> <br /> <br /> <br /> Mr. and Mrs. Moore

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