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Original Comment Anonymous-This company has the worst customer service ever. They don't seem to know what their doing. I have never encountered customer service so bad. I made a payment with my master card to reconnect service. I called to confirm appt. I was told that the appt was canceled due to the payment being reversed. The rep that confirmed the payment gave me the date and time a tech would come out. Therefore i was told i had to wait another date for the tech to come out and the you have to wait all day for the tech. 8am-4:00pm. and all they're saying is I'm sorry. The manager was not helpful. CEO and upper management need to take a look at how the company is running and the way the customer service.I am not happy with this company.

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