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Original Comment Kaiser stinks. I asked to speak with a supervisor in medical records 4000 dekalb technology pkwy blldg200 Atlanta gs spoke with Debra T. And Alexandria harken? And they emphatically wanted to know why I needed to s:w a supervisor before they could send me to one. I challenge then so that Debra t. Came on and he loves be and present d herself as a supervisor until I stary d asking ng questions and realize this Debra was the same persons I just spoke to who hang up in my face. I as a kaiser patient should not have to go though this bull. Your company is deplorable and Debra,Alexandria should've fired. I even called the operational manager. Susan Gooch Twice and left a voice message two hours ago and she won't call me back, That sucks<br /> <br /> I Am So Didappointed With your Services. I called the Corp Number and when I spoke with a Jennifer to ask the name of the Predident or corporate manager she hang up in my face because she said if I couldn't tell her what I wanted she couldn't tell me that information. THAT SUCKS, Have your people get some interpersonal skill training. Put some number out on the internet for people who will represent your company n a positive way. Have your top official to get out from behind the cover and show us the members that you really care how your employees are treating the members, I am sure who ever read this will do just like dentist,Alexandria harken and Susan Gooch has done hang up in your face,not counting McDermott about callng member back after they call more thsn 3 or more times. Did I call the right number ms Gooch how about the number I called and reach Jennifer in corporate who so disrespectfully hung up in my face. Now<br /> <br /> I see what kaiser is all about just because you think your company is all that always remember there are more medical companies who it only takes one time to hit ng up in the right person face. Your service sucks and I will tell everybody o know how I was treated by kaiser. You never know who know who. I am sure I won't get a reply from kaiser because of the quality of service I received from Dents T, and Alexandria Hankins? No return call from Susan Gooch Operational Manager.

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