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Original Comment Yes!!! Basic Talk has bad service and customer service /support.. And corporate office is no better then the customer service representatives when you call customer service number, what are supervisors for if they can't or won't process your refunds,Then you have a corporate office with no number but a address that's backwards and bad business,So yes that is terrible, they is terrible top managers and all,I rather pay high then to put up with that service,They need to get better customer service representatives and better management and also learn that customers are always right like they were told in their customer service training over, over and over.. If they do what they were told in training I say they would be a little better with how they handle customers and that goes for management also, I feels though everyone needs to go back through training managers, customer service representative and anybody else that works with you guys... Really!!!!

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