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This company does not honor it's own online offers. Their "off-shore" complaints department not only has difficulty with English but also no access to review a member's bookings. All the "rewards" activity requires a subscriber to forward scans, paperwork & multiple correspondence to correct a problem. They do and cannot access their own "offers' creating a frustrating dialogue(which may be their objective). Will be switching to Travago; where the pricing is the same.


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