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Original Comment I've been a member of the Elizabeth City location Planet Fitness pretty much since it opened. The staff was always friendly and helpful and welcoming to all who entered. The atmosphere has since changed since new management arrived. I feel new manager hasn't been fair in her assessment and treatment of me. Anyone that has seen me at the gym know that I'm always approachable and willing to share knowledge of the things I've learned on my fitness journey that started as a mother of two trying to lose baby weight all the way up to a pro natural physique competitor. I have felt singled out and discriminated against in the way this new manager has approached only me for having a gym bag out during training when there are others with gym bags nearby. The gym bag keeps my training equipment (gloves, straps, wraps, belts) available to me as I progress through my workout; but it also neatly keeps it from becoming a trip hazard to those around me. I've never once set off the Lunk Alarm in the 3 years that I have trained there nor have I disrespected anyone. In fact, people have come up to me and told me how much I inspired them to keep going. It saddened me to have to discontinue membership yesterday because of such petty and discriminatory actions based on my outward appearance.<br /> <br /> When my husband approached this manager seeking verification of the rule that I couldn't have such items out during training, she could not produce any information that supported that fact on the documents that displayed the rules to customers. She got frustrated with him, and retreated to her office to search out an obscure ruling in a binder that is not available to members as a reference. When he asked for the email or phone number of the regional gm and/or owner, she refused him the information by saying &quot;He doesn't like to be bothered&quot;. I think any regional director or owner would want to know what is going on within their business, don't you?<br /> <br /> This used to be a fun and friendly place to train; but now, it definitely does not live up to your claim of being the &quot;Judgment Free Zone&quot;! I don't think fit people need to be judged or singled out any more than those who are less fit. I thought Planet Fitness was supposed to be a family environment and accepting to all. I guess I was wrong in my assessment of your company.<br /> <br /> v/R,<br /> Keisha<br /> <br /> LaKeisha C. Kanen<br /> Elizabeth City, NC

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