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Original Comment I Am Tired Of The Attitude Of The Customer Service From Consumer Cellular. I Have Been A Customer Of This Company For 7 Yrs. I Purchased Two Phones 30 Days Ago And Has Been Nothing But Trouble. I Am Been Charged For A Data Usage I Never Requested. And My New I Phone Had It Automatically On And I Have No Way To Know It Was On Or How To Turned It Off . The Phone Came Without Instructions. I Was Notify Of The Rate Changed When I Question It (which Took Me About 30 Minutes To Get Through) I Was Told Of The Data Usage. I Inmediately Ask How To Turn It Off . In 7 Yrs I Never Use But The Minimum. I Reached To Customer Service About The Overcharged Through Phone And E Mail. They Dismissed My Complained 1. The Phone Came Program With Data On...2. I Was Never Told 3...i Had Nw Way Of Knowing It Was On Or How To Turned It Off. My Initial Called After Receiving The Phonw Was That I Had No Operating Instructions For The I Phone. I Was Told Not To Worry. I Am A Senior With Limted Income This Data Overcharge Really Upsets Me. Unfortunately This Company Is Changing And Not For The Better

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