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Original Comment Since July 8 the first day that I sign up for their service, I have had my Internet and phone lose connection at least 10 times a day, I call them to report this issue, I did get a very rude and ignorant reps. on the phone that do not understand English and they hang up on you. Call back get another no speaking English person, they say they can fix the problem, nothing has been fix at all. Call back several times trying to get to fix the problem and nothing has been done ! <br /> <br /> On July 23 at 10:30 PM I call back and that person transfer me to a supervisor and that supervisor promise a discount of 69.00 for 12 months and another 5 discount for 24 months , because I have trouble with the Internet and phone service from the start.<br /> <br /> I had to call back again to Hughes net schedule a tech to come out to fix the problem and this time they told me the tech would fix it, still not fix and they refuse to honor the discounts they promise in writing in a email they sent to me on July 23 at 10:30 PM. by a rep. that said she was a supervisor. <br /> <br /> The is a clear case of fraud and trying to cheat the customer out of good service and the discounts they promise. I still have bad service and I had to open a complaint on Hughes net with the FCC this morning (8/31), because they refuse to provide good service and they cheat the customer out of money. Maybe the FCC will be able to straighten this issue out for me.

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