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Original Comment I have ordered Chili's on numerous occasions & most of the time my order is not correct. I have spoken to management serveral times about my incorrect orders & nothing seems to change. I usually spend around $50+ & always tip $10 because I watressed when I was younger. I ordered Chilli's 2 weeks ago & GrubHub delivered it. I ordered NO bacon on both of my Salmon order with loaded mashed potatoes, NO Bacon! But I got bacon on both. I called Chili's & spoke with a female manager & explained the problem & she said I should come to the Chili's & pick up a new order. I explained to her that I am disabled & that is the reason I ordered it to be delivered. Makes sense, correct?! So she said she would mail me some Chili's coupons, took my name & address & said she would send them in the mail. Well it's been 2 weeks & I HAVEN'T received them. I was thinking of ordering Chili's today because I love the food,( especially when my order is correct) but I remembered that I never received the coupons I was promised so I've decided I will NO LONGER order online or dine in at Chili's again. I have been going to Chili's for 30 year's (at the old University/Mill Ave.location) but if management is incapable of solving simple issues as getting ALL orders correct than I can no longer support your restaurant & I'm not thrilled about that because Chili's is & has been my favorite restaurant for 30 year's but I can't take the utter disregard for the customer. It's disrespectful! But because we are in hard times right now I will NOT right a crappy review on Chili's because I do have a heart. Here's a simple suggestion. Before the order is put in the bag/s to be delivered to the customer go through the order. It's so dam simple, seriously! Thank you for your time.

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