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We bought this Maytag Dishwasher on October 9, 2019. Due to the particulars of our installation (new power, water & drain line), we were not able to install it right away. If we had known how poorly it performs, we would have carted it straight back to Lowe's for a refund. As it was, the Lowe's warranty expired after 30 days and we were left at the mercy of the Maytag service department. Maytag Customer Service was of no help whatsoever, and the 10-Year Warranty holds no water when you actually have a problem. They offered to send a 3rd party technician to have a look, but if no apparent problem was found, we would have had to pay for the service visit (to the tune of ~$160). To be clear, the machine gives all impressions of "working": you load up some dishes, put in some detergent, press the little button, and away it goes. You can hear the hum and the splashing of the water inside, and it gives a little beep at the end of the cycle... but alas! Many dishes consistently come out dirty (even if we pre-wash by hand). The dishwasher is weak. The design is poor. And at this point we've thrown up our hands... we are unable to return or replace it, and can only hope to dissuade other consumers from making the same mistake. One day we'll get a new dishwasher to replace this debacle, and you can bet it won't be a Maytag.


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