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I bought a PorForm 2000 treadmill which wasn't cheap. For $1400 I didn't expect many issues. I went with the more expensive one for the decline but I am so disappointed. I haven't even used it much and the screen completely stopped working! I knew it would glitch but I figured not worry about it and I had just built a brand new house so I was settling into that more. Of all the vendors we dealt with this is the only one I had little to no help with and the only product that failed! I'm an engineer and undersdnsf. Defects but to not get a call back in 3 weeks is unacceptable! I would like to talk to someone in corporate. My item is under warranty but at this point I have no faith. I want the refund for my iFit for the next 2 years. I don't even want to use this anymore. I have no faith this will work for the rest of my warranty. I sent 2 request and multiple calls. Worse customer service ever. If I do not get help after this I will start with complete and detailed reviewed of how you guys actually do business.


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