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Original Comment Hello everyone. As I can see by reading the reviews, I'm actually waisting my time. I had a bad experience at the Best Western in Kodak Tn. over the weekend of July 24th, 2020. I though the hotel issues were minimal until I tried talking to Hotels.com themselves. I was hung up on several times and one of the call center employees named Mike, he had an accent and I don't think that was his correct name, told me if I called back he would F*** my mother. I won't use Hotels.com nor will my family. There're plenty other sites than can be utilized without having customer service of this nature. Goodbye and hope it goes bankrupt from their issues.

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