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To Whom It May Concern:<br /> I filed this claim in April 2020. An adjuster from your company came out and made an assessment of my roof and I was awarded $1566.00 for repairs. The check was sent to me BEFORE I had a chance to get my own contractor to look at the damages. I have had 3 different contractors look at my roof and they have all told me that a new roof is required. My home was built in 1999 and I purchased this home in 2004. I have NEVER had the roof replaced. I promptly called and emailed Molly DiGrazia and told her that all 3 of my contractors said that I would require a new roof. I then asked Ms. DiGrazia if she would send out another adjustor to reevaluate the damage to my roof and she told me that The Hartford does not send pout a second adjuster. She told me to email pictures and estimates that my contractor had given me. I sent all information to her and never received a response. I later received a response that Ms.DiGrazia was out of the office indefinitely and that someone by the name of Mr.Richard Davis was taking over my claim. I tried for 2 weeks to contact Mr. Davis and finally received an email from him on July 27th, 2020. I explained to Mr. Davis that the $1566.00 that I was given was not enough to replace my roof and that I wanted someone to reconsider my claim as several months had passed and the damage from the water leaking through my roof has now damaged the ceiling inside my home as well as the drywall and wood floors. I have been dealing with this claim since April 2020 and here it is NOVEMBER 2020 and my roof has not been replaced and YOUR COMPANY THE HARTFORD has NOT bothered to reach out to my by either phone, email, or letter. I find it very disappointing that I am paying my insurance EACH MONTH and I can't even get a respectful phone call regarding my claim. I want this issue fixed. I want compensation for the damage of my ceilings, drywall, and floors. This is my FINAL notice to The Hartford. If I am not contacted by Dec 12th (8 months since I filed claim) I will be getting a lawyer involved.<br /> I have sent in pictures and estimates on 3 different occasions only to be ignored. Remember while your taking your time in contacting me, the damage is getting worse with each rainy day that we have.


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