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I am writing to express my dismay about an interaction with a Pearle Vision employee in Evergreen Park. I phoned to reschedule an appointment and was asked for my name. I provided my name and she proceeded to read my full name and date of birth out loud. When I informed her that what she did was a HIPPA violation; her response was, &quot;She had to identify me.&quot; <br /> <br /> The fact that there is an absence of critical thinking, not to mention business etiquette, were absent it may be necessary to retrain some employees. Needless to say, I will take my business elsewhere.


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