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Original Comment Underage Fraud. During Spring Break 2022, three teenagers walked into Eagle Crunch and requested one day passes. Preston Elliott (the District Manager) took them into an office and provided membership deals to the boys. None of the boys wanted memberships and felt pressured by Preston. During his sales presentation, Preston did not ask for their ages or ID.<br /> Preston signed all three boys on the Month to Month membership using my son's debit card for the monthly billing for all three boys. In early May, three charges for $21.99 hit mine &amp; Hunter's bank account. I called and spoke to Tristan (manager) and he cancelled Hunter's membership but could not cancel the other two boys, even though I provided their full names. In early June, we had two more charges for $21.99 go through his bank account (our joint account). The following day, two more charges for $53.99 each went through for annual dues. After one visit to the gym and MANY phone calls--I was denied a refund for the membership dues or the annual fees. <br /> My complaint is to notify you that Crunch allows MINORS to enter into legal contracts and Preston Elliott committed FRAUD by entering birthdates for all three boys as: October 11, 1995. (Real ages: 16 years). <br /> Crunch has informed me an email was sent to their staff to stop signing up minors. I would like to mention in the terms of their contract, it states you must have parental permission to sign any member under the age of 18 years. I am concerned this practice will continue. In closing, I would like a refund because you cannot expect children to entire into contracts (and make payments on said contract). Thank you.

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