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Original Comment I am so up set with my service to were I was standing in the front area of the store and I was crying about my service and the way I was handled like trash and disrespectful which I never been treated like that I was so hurt and decided that I feel whoever comes to that issues with them or who is under that treatment will continue to be discussed with service from Steve and the assistant manager Travis was dealing with the guy who actually was so rude and not falling protocol he wear glasses tall and curly hair and makes as I would say Puerto Rican or Italian but more like Puerto Rican because he was speaking till the other guy Steve and they both were laughing like if it were a joke or being rude to where oh I had to hurry and that he was scratching my jewelry and putting in so much acid on it and not knowing that you have to clean it cuz he was saying that it was looking like it was not real but it was tested as real and didn't want to take most of my pieces I was my offering was 9:50 or $1,000 because I had one was 14 karat and some diamonds in every last one of the other pieces of jewelry landed out as 10 karat and the weight was 22.5 I was told that I would need 19 grams more to even get $1,000 plus loan which I believe is unfair unbelievable and even if it was I was treated so badly so I would not even want to even tell anyone to come back but even needed money of the service and had nowhere to go I will still probably just let it be but hating myself inside that I had to use and count on somebody that was rude and disrespectful and a bully to me not falling following protocol I feel they do not need to be in that field of service having a job to where it will bring the company down because of the treatment you don't not treat people that way we're all going through something and we all are human no matter the color or what not or what you may think they don't have skilled or no skilled with all human and I will take it to Facebook I will take it to the news I will take it to wherever I need to touch anybody to understand that you have people like Steve in in the other guy working up on the supervision of Travis saying that they can do what they want to anyone and treat them because they feel that they are secure and safe with a job that basically picks on you and belittle you as whatever because you are in need at the time not fair not fair don't like it please let this touch the head of whoever so that they can be able to clean up shop put the right people in and let people who are not able to be caring of anybody well-being and feelings I would like for the guy to understand if he's cant treat everyone a certain way because of his thoughts or feelings of what's going on and I would like for them to be removed both of them and I would like for the assistant manager to be put in a meeting to where he will have to push them to understand we are humans that is not a tolerated and allowed in our establishment thank you any questions please call me cuz I really wanted to get a lawyer I'm standing there hurting and crying in the middle of the floor and they don't even care not fair not fair wouldn't want a company what in those type of people working in my company

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