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Original Comment I placed an order for a pair of shoes for my daughter to wear for her wedding. I purchased the shoes in 3/5/2023. Today is 4/10/2023 and I still have not received my shoes. Mind you my credit card was charged.that same day!! I've sent countless emails and texts to the so-called "help desk" only to be told that they will "check on the status and let me know". This has been going on for 3 weeks!! This is ABSOLUTELY the worse customer service I have EVER received from a retailer in the US!! It's worse than ordering something directly from China!! You can't even find a phone number to talk to someone. Their "corporate" numbers are no longer in service or "our agents are currently assisting... send us an email"" I've sent 17 EMAILS!! I WISH TO GOD I WOULD HAVE READ THESE COMMENTS BEFORE PLACING AN ORDER WITH THEM!! I have no shoes and am out over $200.00!!

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