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Original Comment I am totally disgusted with Netflix. I started my first account in 2010 . A Christmas present a years subscription of Netflix. I was charged 6 months additional even thought year had been paid. He liked it so I purchased another year in 2011 for Christmas. It only lasted 6 months. They say he rented a movie, meaning 1movie so it changed the subscription. My son swears no DVDs were ordered.<br /> <br /> So in 2012 I repaid for another year for him not understanding what had happened. What had happened is this company lies lies lies.. Tey take ur money and make up all kinds of stuff. I received an iPad for Christmas 2012. A friend of mine installed Netflix. I bought a year for myself and it was on my jan. statement.<br /> <br /> In FEb. when I opened my statement sure enough the had charged me a monthly fee. I called them. I was first told they put it towards my sons account that made no sense because his is paid in full. Then they told me I hadn't paid for the year 2010 and they took the money for that. After 4 calls and a call to my bank. My bank called them. They couldn't lie scam because they had all my ay net records in front of them... The refunded the money. Set me up an account. My bank saw the payment come thru told they they were going to block any other charges because my son and I were paid for a year.<br /> <br /> My friend went to watch a movie and guess what. My account was on hold. I couldn't believe it after a whole morning of calls. Stress listening to all the nonsense they could come up with about taking monie for a year and then charging monthly with no explanation...<br /> <br /> I had to take time for another call. The kid I spoke to actually told me he waved his magic wand and fixed it... No explanation of why it was on hold . He supposedly couldn't tell me why but it did work...<br /> <br /> They are unprofessional, I read the comment of 24 people streaming off 2 . I for one can't get the two I have paid for.. Be careful when you deal with this company. Watch ur bills carefully and good luck to you

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