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I left a message for Corporate Marketing to see if perhaps I could get some assistance there. Called main number and asked for Customer Service - told I had to leave a message because they could not contact customer service. I asked, "Don't they have a number?" She gave it to me. Called Customer Service and they said I would need Tech Support, but they couldn't transfer me - I'd have to leave a message. I asked if Tech Support had a phone number and was told they were very busy. I explained the reason for my call, but she would not put me through to wait in the queue. What is up with that? She said to leave a message and she'd have them call me, but I needed them NOW. My phone is tied up with business calls from 3:00-11:30PM EST and they'd have to leave a voicemail, but she said they could not leave a voicemail with the answer to my question - it would be more of a message stating that they would try to call again. EXCUSE ME???? I had no idea how POOR the SUPPORT SYSTEM was going to be - I had thought Westinghouse was a name to be trusted - guess I was wrong. Hopefully, Corporate Marketing may have an inkling as to who I can speak with and A PHONE NUMBER to get what I need done for my business, but I'm not holding my breath. It would be wiser to return this set and go with another brand. I'll give it a day to get a response - then this article goes into the Orlando Sentinel (freedom of the press my dears).


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