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Original Comment we've had your service (if you want to call it that!) should say, we've been paying for a &quot;business&quot; line since 1983. of course you charge us much more than a residential customer pays.<br /> yes.....your company has no &quot;customer service&quot;! when our lines went down at the end of july, it took 1 week to get them repaired. each time i called and requested a supervisor, i was told &quot;one would contact me within 24 hours&quot;...(4 TIMES)!!<br /> it has been over a month now ....beginning at the end of july till today sept 1st i've yet to have one call me. i also filed a complaint w/ puco and they had requested corporate office contact me regarding a discount on days we had no service...still, nothing!!<br /> we are kinda &quot;screwed&quot; cause we have a business. if we do away with the business line and get a residential line, it's against their policies and we cannot have a listing in the phonebook. although, they do not abide by our policy....we pay for a &quot;service&quot; and they don't care about providing??<br /> <br /> cincinnati bell treats customers like crap.....wonder who pays their salary???<br /> <br /> maybe someone who cares (HA HA) will contact me now and tell me some more lies!!

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