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Hotels.com is HORRIBLE!!This was my first time booking a room online and I accidentally booked for the wrong date and I tried to cLl and tell them the error and they told me to call the hotel I was trying to stay at and they told me to call hotel.com customer service.I have been giving the run around ALL day today, and to be honest this really pisses me off. I don't have the extra money to book another room. Customer service and customers matter is BS with this company and I WILL NEVER EVER use HOTELS.COM again. I work in customer service every single day and I wouldn't dream of treating people this way.


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