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Original Comment July 20, 2017, Tampa airport. Reservation made month earlier. NO CUSTOMERS around Thrifty counter. 2 female employees studying the computer, one with Dollar, the adjoining counter. I note female for identification purposes as to who was working at the time of this poor, unprofessional, attitude. I walked PAST the wait in line here sign as there was absolutely no one there, but stopped short of going to the counter, assuming I would be greeted and checked in. I was told frankly to move back to sign while she signed on. Not able to do so, the other women from Dollar, after several minutes, said I can help you. She then denied my credit card as the name, Tom, did not match my drivers license, Thomas. REALLY. Not educated nor wanting business. Hertz, your parent company, proceeded to accept my card as did Enterprise. So, who's losing business?? I guess that was Thrifty's way of saying they were out of cars. Hertz then rented me a compact for $130 for one day. Guess who's no longer getting my business.

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