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Original Comment I am very discussed with Sirus Xm I purchased 5 one year subscriptions for my son, daughter, and 3 granddaughters for Christmas 2019 in Ffor 72.84 per subscription. This past Saturday May 23rd one of my granddaughters xm quit saying her subscription ran out I tried to fix it on Saturday but texting was the only option open and after texting with 3 different agents decided to wait till I could speak with someone so I called today May 26th because Monday was a holiday. The agent was horrible and was absolutely no help I asked to speak to a supervisor and Andy was worse he was VERY RUDE! He kept saying if you want the service you have to pay for it I kept telling him I have paid for x 5! One of my granddaughters had a 2018 Malibu and one has a 2012 Malibu the one traded her Malibu off and got an 2017 Acadia she called and transferred her service to her Acadia they keep telling me that they transferred the 2012 Malibu to the 2017 Acadia in March of 2020 so I tried explaining that the 2012 had SiriusXM until this passed Saturday and I couldn't get them to understand they acted like I was trying to get a service for me the supervisor even yelled at me saying I didn't know what I was talking about ! It still is not straightened out but I will not be renewing with SiriusXM this year they are nothing but a huge ripoff! I would rate them with no stars they totally suck! I was ripped off for the last time

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